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Policy Basics

Information about BriteCo Jewelry and Watch Insurance

Updated over 9 months ago

What does BriteCo Jewelry Insurance Cover

BriteCo jewelry insurance covers common causes of loss including loss, disappearance, damage, and theft. It’s an all-risk policy; as long as it’s not explicitly listed as an exclusion, then it will be covered. BriteCo’s coverage goes above and beyond the industry standard. BriteCo offers up to 125% of the insured limit to repair or replace your item. That added 25% will account for any increase in the value of the piece over the course of a 12-month policy term and help keep the policyholder’s out-of-pocket expense at $0 in the event of a claim. BriteCo’s coverage also includes some limited preventative maintenance coverage. BriteCo Jewelry insurance covers you in your home and anywhere in the world while traveling. BriteCo’s coverage is always zero deductible, so you’ll never pay any portion of the claims out of pocket. All policies regardless of (annual or monthly payments) will automatically renew yearly.

Does the policy cover shipping?

Yes, BriteCo covers shipping, but there are some stipulations. The item must be shipped under receipt. That receipt should contain:

· The shipping company’s name and contact information

· The recipient’s name and contact information

· The date of shipment

· The tracking number

However, you should consider buying separate shipping insurance as claims to BriteCo for loss/damage during shipping may lead to higher premiums or even nonrenewal.

What doesn’t the BriteCo policy cover?

There are a few exclusions in BriteCo’s policy that are standard across the industry:

Civil Authority

Deterioration or Inherent Vice

Intentional Acts

Nuclear Hazard

Voluntary Parting

War and Military Action

Wear and Tear, Maintenance, and Mechanical and Electrical Breakdown

Please see the policy for a complete description of the exclusions.

What does your limited preventative maintenance cover?

Preventative maintenance coverage is another great feature of BriteCo’s policy. BriteCo’s preventative

maintenance policy includes the following:

· Bent, broken, or worn prongs

· Bent or broken earring posts

· Claps replacement

· Pearl restringing

· Stone tightening

Note that normal wear and tear outside of this is not covered. Inspections, polishing, resizing, and rhodium dips are not covered but may be available through an extended warranty or service plan offered by your jeweler.

What is the difference between jewelry Insurance and an extended warranty or service plan?

A jewelry insurance policy will cover unexpected or unpredictable loss and damage, while an extended warranty or service plan will cover normal, expected wear and tear or defects. An extended warranty or service plan lasts 3 to 25 years, while an insurance policy must be renewed every year. Some jewelers offer extended warranty or service plans with purchase, others may offer a third-party plan for a fixed fee. BriteCo believes the best value is to purchase insurance, but purchasing both will offer the highest level of protection against any loss, damage, wear and tear, or defect.

How much will my policy cost?

Insurance with BriteCo costs about 0.50% to 1.50% of the appraised value of an item for 12 months of coverage. The cost will vary based on your location, your age, protective devices, frequency of payments, and third-party consumer reports. In general, jewelry insurance is a great value given the level of protection it provides.

Does a BriteCo policy have a deductible?

Nope! Our customers like quick and straightforward. There are no deductibles.

Can I select a deductible if I would like?

No, we only offer policies with no deductible.

Can I add someone else to my insurance policy?

Yes, you may add one additional person to your insurance policy. That person must either wear the jewelry or have a financial interest in the jewelry. Customers frequently add their spouse, fiancée or partner. If you are insuring an engagement ring, we do not contact the additional insured and ruin the surprise! We do not allow you to take out a policy in the name of an elderly parent or child in your care.

All matters of policy maintenance including updates, changes, payments, etc. must go through the named insured. The additional insured may not request any changes to the policy. The additional insured may initiate a claim, but the named insured must give the go ahead to formally submit it.

Is my jewelry covered while I’m traveling?

Yes, absolutely. BriteCo provides comprehensive worldwide coverage, so you’re protected no matter where you are. We always recommend using common sense when traveling. Store your jewelry items in a safe or secure location when you’re not wearing them. Don’t leave valuables on counter tops in hotels or out in the open.

Is there a policy minimum?

There is no minimum appraised value that BriteCo will insure. BriteCo would offer coverage for any minimum amount. However, there is a minimum premium amount of $50.00 You can check out all the benefits a BriteCo policy covers here

What is the maximum amount of insurance for one item or a schedule?

BriteCo is consistently growing and working on expanding its authority to write higher limits. At the moment, the maximum per item is $250,000 and the maximum per schedule is $750,000. If you have items or schedules that are over these values, we recommend contacting a high-net-worth insurance carrier like PURE or Chubb for a quote. They are well suited to service high-value items and schedules.

Can I view a sample copy of the Policy?

Yes, you can view it here

How do I make changes to my personal information on my policy?

You can update your account information by logging into your online account.

Once you’re logged in:

  • Click the view icon to open your active policy

  • Click on the Update Personal Information button.

  • Click on Next button to confirm the policy has the correct pieces.

  • Click Edit about me link to update any new information. Click the Update button.

  • Click this information to confirm your details.

  • Click Go to payment to update your policy

Please note that changing your address may cause a change in your premium.

Can I add and delete items from my policy?

You can update your policy, including adding new pieces, by logging into your online account.

Once you’re logged in:

  • Click the view icon to open your active policy

  • Click on the Add Additional Items to Policy button. This is available in banner in the middle of your homepage and next to boxes itemizing your currently insured items.

  • Add the items needed using the plus symbol "+"

  • Click on Next button to confirm the policy has the correct pieces.

  • Click Edit about me link to update any new information. Click the Update button.

  • Click the This information is correct to confirm your details.

  • Click Go to payment to update your policy

And here's a 90 second "tutorial" video that shows how to log into and make any number of changes to your account including adding and removing pieces. We cleverly opted to call it, How To Update and Make Changes To Your Account and we suggest watching it in "full screen" mode.

How do I change my payment information/method?

You can update your account information by logging into your online account.

Click on “Edit Payment Details” in the top right gray box under “Payment Details” Update your payment details and click “Update payment info”.

Please note that if you have been notified that your payment failed, use the link sent to you via email to update payment and make payment as only updating your credit card information will not make your missed payment.

How long until I receive my policy documents?

If you’ve been referred to us by one of our 3,000 nationwide jeweler partners, you’ll typically receive your policy documents within a few minutes of purchase. If you’re coming to us directly via our website, an underwriter will review and issue your policy 3-5 business days after they receive all the required documentation. If you do not provide the documentation in a timely manner, the issuance may be delayed, or your policy may be canceled, payment refunded and a new application would be required. Make sure to upload your documentation as soon as possible in order to receive your policy documents expediently.

Why did my premium increase?

There are a few reasons why your premium may have increased. The most common reason is that we have updated your insured limit to reflect the current market value of this piece. This is a free service that avoids you having to frequently reappraise your piece and has the added bonus of avoiding underinsurance on the piece. The other reason could be a rate change in the state where you live, although this is less common than the former reason. If there is no change in the market value of your piece, we will not adjust the limits. Jewelry is subject to the same inflationary pressures as other goods and services.

Why did you update the value of an item on my policy?

There are two reasons why you may have received an email about updating the value of your item on your policy. First, the insured limit you entered in your application doesn’t match the appraisal. We require all items to be insured to 100% of their appraised value. The second scenario is that the item is insured to the appraised value, but is still underinsured. All items must be insured for a minimum of their market value. In either scenario, our underwriters will email you to apprise you of the updates and then change your policy to meet our guidelines. There may be an associated charge with the change.

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